Terms of Service
Last updated: January 1, 2024
Acceptance of Terms
By accessing or using Oregon Boxes services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services Description
Oregon Boxes provides the following services:
- Sale of new and used gaylord boxes
- Purchase of used gaylord boxes
- Recycling services
- Transportation and delivery
Orders and Payment
All orders are subject to availability and acceptance. Prices are subject to change without notice. Payment terms:
- Payment is due upon delivery unless credit terms are established
- Approved credit customers have net-30 payment terms
- Late payments may incur interest at 1.5% per month
- We reserve the right to require prepayment for any order
Grading and Quality
Our boxes are graded according to our published grading standards (A, B, C). While we strive for accuracy:
- Grades are determined by our trained inspectors
- Minor variations within grades may occur
- Claims must be made within 48 hours of delivery
- We will replace or refund boxes that do not meet grade specifications
Returns and Refunds
Our return policy:
- Returns accepted within 7 days of delivery
- Boxes must be unused and in original condition
- Return shipping is the customer's responsibility
- Refunds processed within 5 business days of receipt
- Custom orders are non-returnable
Limitation of Liability
Oregon Boxes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the products or services.
Warranty Disclaimer
Used boxes are sold "as-is" based on their assigned grade. We make no warranties, express or implied, regarding fitness for a particular purpose. Our grading system represents our assessment of condition only.
Governing Law
These terms shall be governed by the laws of the State of Oregon. Any disputes shall be resolved in the courts of Multnomah County, Oregon.
Contact Information
Questions about these Terms of Service should be directed to:
Oregon Boxes
1234 Industrial Parkway
Portland, OR 97201
Email: [email protected]
Frequently Asked Questions
Quick answers about ordering terms, returns, and how we work with customers.
What do your terms cover?
They outline conditions for using our site and services, including ordering, payments, and acceptable use.
How are orders confirmed?
Orders are confirmed in writing with item details, pricing, delivery terms, and any special requirements.
What is your returns policy?
Returns or exchanges are coordinated case-by-case; contact us promptly if an issue arises.
Do you offer warranties?
Used boxes are sold as-is with grading transparency. We stand behind accurate descriptions and counts.
How are disputes handled?
We aim to resolve issues directly with customers. Governing law and venue details are in the terms.
Can terms change?
Yes. Updates are posted on the site, and continued use signifies acceptance of revisions.
How are payments processed?
Payment terms are agreed per order. Late payments may incur fees as outlined in the terms.
Do you limit liability?
Liability limitations are defined in the terms to reflect used-goods and logistics considerations.
What about third-party links?
External links are provided for convenience; we aren't responsible for third-party content or policies.
How do I ask questions about the terms?
Contact us via the site if you need clarifications before ordering or using our services.